1. Different filters are available to enable an easy and quick search of the 8D Problem-Solving:

  • Customer.
  • Project.
  • Location.
  • Part.

2. General view: here we can see on columns a global summary of information related to our 8D Problem-Solving.

  • Customer, Project and Part detail.
  • The location (plant) of this incidence inside the organization.
  • ID number of the incidence.
  • 8D Opened by.
  • Responsible for the resolution. 
  • Description of the 8D Problem-Solving case.
  • 8D Status.
  • Open date.
  • Actions (delete and edit).

3. Create a new problem: we click on this button to generate a quick initial register of an 8D Problem-Solving case.

  • Define: Customer > Project > Plan Location > Part.

  • Give a description of the incidence.
  • Assign a Responsible for the 8D.
  • Finally, create a new problem.